Butetown Medical Practice has a team of highly trained doctors, paramedics and practice nurses provide a wide range of services and working together in surgery for urgent and routine care, both planned and unscheduled. Practice nurses have a wide range of expertise and conduct various clinics including Asthma and Diabetes.

COVID19 To minimise the risk of spreading the virus we have made changes to our appointments system:


No patient will be granted entry to the premises without an appointment following a telephone assessment. Online appointment booking facility has been suspended , walk in remains suspended.

Mental Health Liaison Service is providing telephone consultations for any patient suffering with anxiety or depression. Phone us for an appointment.

Common Minor Ailments -If you suffer from a minor ailment then, rather than an appointment with your GP, you could consult your local pharmacist under the ‘Choose Pharmacy Common Ailments Service’. This builds upon their expertise allowing community pharmacists to offer some treatments free of charge to eligible patients on the NHS. Community Pharmacists can already advise patients on a wide range of minor ailments and either recommend treatment or refer on to another healthcare professional. Using the common ailments service as a first point of call for your health consultation will help to reduce the demands on GP services. You can still access advice and treatment for common ailments from your local pharmacy –

Please request any house-calls before 11am, you will receive a call from a doctor to assess your requirements. House-calls are reserved for patients who are genuinely housebound.

If you cannot keep an appointment please inform us as soon as possible on 02920 483 126

Reception opening times

Monday 8:30am 6:30pm  
Tuesday 8:30am 6:30pm  
Wednesday 8:30am 6.30pm We are closed once a month from 1pm for
staff training
Thursday 8:30am 6:30pm  
Friday 8:30am 6.30pm  

Out of hours
When reception is closed, the telephone is diverted to a medical answering service or the out of hours service.  The Local Health Board Out of Hours Service for urgent and emergency matters operates from 6.30pm to 8am weekdays, all weekends and bank holidays. (and on staff training afternoons).

New Registrations– updated Nov 21
The practice is currently closed to new patient registrations and will remain closed for the next six months.

You may find a list of local GPs by using the NHS Direct Wales website https://111.wales.nhs.uk  here or by calling NHS Direct on 0845 4647

My Health Online
My Health online is an NHS online system that allows patients the you to book appointments and order repeat prescriptions online. Click here to read about how to register for My Health Online

The nurses/HCA, operate by appointment only. Please indicate to the staff what your needs from the nurses are so that they can make an appointment for the correct length of time.

Repeat Prescriptions
Patients needing repeat prescriptions will have a tear off order slip.  Please submit this to reception, indicating which items are needed.  Please allow 2 days (48 hours) before collection.  Please take note of messages and review reminders on the repeat order slip as medication marked out of issue may take considerably longer to reauthorise.  Please note we DO NOT take repeat requests over the telephone.

Health Visitors
We have Flying Start and generic health visitors attached to the practice. The health visitor is present from 11.30-13.30 on Tuesday for weighing babies and advice. They provide support to parents and also monitor the growth, wellbeing and development of children.

Midwives are attached to the practice, Fiona Gillespie and team run an antenatal clinic every Tuesday morning from 9am-11am.

Our counsellors are attached to the practice and run clinics online

District Nurses
A team of district nurses provide nursing support to patients at home.

For Results:
Please telephone for results AFTER 2pm for results Monday to Friday.

 In addition to normal surgery there are specialised services held at Butetown Medical Practice

Child Health (baby clinic) Tuesday 11am-1.30pm
Community Addiction Unit Monday
Midwife Tuesday and Wednesday (Wed appointments made by midwife)      
Health Visitor Tuesday
Phlebotomy Thursday 8.30-11.30am
Emotional Wellbeing Service Tuesday 3.30-6.00pm